Back in 2016 we posted an article from BBC Watchdog highlighting a company selling roller garage doors which were failing and then, when the customers went to claim on the warranty, found it not to be worth the paper it was printed on.
It is hard to believe that was 6 years ago and the company directors are still operating, under various different company names.
In addition we have seen a large increase in garage door manufacturers, suppliers and installers with some amazing deals to be had but do you really know what you are buying?
An automated door is potentially the largest, and most dangerous, piece of machinery you will have in your home. Making sure your new door is safe, reliable and installed correctly is so important but if you haven’t purchased an automated door before where do you start?
Our advice is always to:
1. Get three quotes – Don’t be swayed by pushy sales teams offering a once in a lifetime discount if you order there and then. Genuine businesses will give you a price and honour that price for a certain time period, giving you time to consider your options and make the right decision for you
2. Check the warranty – Most automated doors come with a five year warranty as standard. Reputable manufacturers will advise the door needs annual inspection to keep the warranty valid however they will not offer you an extended warranty if you pay extra, be wary of such deals.
3. Check the safety feature – Many cheap roller doors are sold as ‘hold to run’ or ‘dead man down’ without a safety edge. If the door works on hold to run and can be operated using the remote control then it is NOT compliant. Click here to watch a video from the Door and Hardware Federation about safety features.
Both ourselves and our supplier of choice, ThermoSecure, are members of the Door and Hardware Federation. All our doors come with a five year warranty and an opto safety edge. To find out more and receive a quotation, give us a call on 01295 272370.
This year we need Christmas more than ever! After a year of uncertainty, when our world has been turned upside down, Christmas gives us something to look forward to and a predictable constant.
Although things will be different this year, with so many events cancelled and families staying apart, one thing we can all enjoy are Christmas decorations and lights.
Whether you meet some friends for a socially distanced walk or take the family on a Christmassy drive, we have created these maps to bring a little bit of cheer to our community.
If you enjoy using our maps we ask you make a small £2 donation to Clean Slate. Clean Slate is a local charity that supports men and women in Oxfordshire who have suffered domestic abuse. The charity is a life line for those it helps, providing 1:1 and group sessions, focussing on helping survivors get back on their feet and turn their lives around after an abusive relationship.
This year, due to lockdowns, domestic abuse charities have seen a rise in people needing their help but they rely on donations from the public to carry out their much needed work.
To donate to Clean Slate click here
To visit our Facebook page with all our latest map updates click here
We would love to see pictures of your lights or you enjoying our maps. Extra kudos if your picture includes a garage door!
If you are a key worker and need an emergency garage door repair, to enable you to keep going to work, we will attend with no call out fee.
Maybe your car is stuck in the garage or your door is not secure and leaving the property would be a security risk? Give us a call and we will attend with no call out fee (usually £70).
This offer is available to all key workers living within 20 mile radius of OX16.
Click here to see who is considered to be a Key Worker
Call us on 01295 272370 and we will do all we can to help.
Updated 30th April 2020
We have now begun to return to work with one team on the road installing garage doors and Mark carrying out repairs and quotes.
Please be assured all work is being carried out following guidance from the UK government (which you can find at https://www.gov.uk/guidance/social-distancing-in-the-workplace-during-coronavirus-covid-19-sector-guidance) and guidance from Trade organisations Build UK and the Door and Hardware Federation.
If you are having work carried out at your property we will call you on our arrival to your property and explain how we will work.
We ask you stay inside at all times, if you need to speak to one of our team please call them rather than coming outside.
If you have to come outside please keep 2m distance from all staff members.
The team have been provided with relevant PPE and soap/water for hand washing. They will wear a fresh pair of disposable gloves for each customer and wash their hands regularly. They have been instructed to keep two metres distance and where this is not possible to minimise time closer together.
If you have a window (or door to outside space) in your garage please open for them prior to their arrival to maximise ventilation.
We can no longer accept cheque or cash as payment nor can the fitters process card payments.
Payments can be made via bank transfer or by card via the link emailed to you with your invoice or you can call the office.
Key Workers within 20 mile radius of OX16 will not be charged a call out fee. Please make sure you tell us you are a Key Worker and the role you do when you call to book.
Examples of emergencies are:
If you have any concerns regarding the above please contact the office on 01295 272370.
The above guidance has been produced using Public Health England Guidance COVID-19: guidance for employers (can be viewed on www.gov.uk) and will be updated as and when appropriate.
Version 5 Issued 30th April 2020
It was with great sadness that we learnt of Chris Teuton’s passing in October 2019. Mark knew Chris, and his dad John before him, for many years through their shared work in the garage door industry.
At the end of December 2019 the decision was made to close John Teuton Garage Doors and Elite have now taken ownership of their telephone numbers, so we can continue to provide a garage door service to their existing customers.
The Teuton name was synonymous with quality and excellence and we are very proud to have been given the opportunity to continue their work. It is an honour to be looking after their customers.
We are pleased that Tracy, who worked for the Teutons for many years, has joined us at Elite. Working part time in the office Tracy will continue to provide excellent customer care to both Teuton’s and Elite’s customers.
The Oxford telephone numbers of 01865 373270 and 01865 842873 will continue and you can reach us on these. The Teuton’s email address is no longer in operation but you can contact Elite via email at email@example.com.
Chris will be lovingly remembered by his family, friends and customers. If you so wish, donations gratefully received to Oxfordshire Air Ambulance can be sent c/o Reeves & Pain Funeral Services, 22 Fairfax Centre, Kidlington, OX5 2PB. Tel. 01865 371159.
It’s standard practice to always get more than one quote for any work you need carrying out to your home.
With so many garage door installers/products available it is hard to know what questions to ask and who to trust.
Here is our guide on what you should be asking when looking for a garage door or repair (and our answers!):
Treat yourself to the Elite Experience, give us a call or complete our ‘Request a Quote’ form!
All quotes are free of charge and no obligation.
We love garage doors and we hope you love yours too! Share your garage door with your friends and be in with a chance to win a £50 M&S gift card, our way of saying thank you for loving your door as much as we do!
Simply post a picture of your new garage door on our social media, tag us and use the hashtag #MyDoorIsElite and you will be entered into our prize draw. Please make sure you make your post public, if not, we cannot find it and cannot enter you into the draw!
Open to all our customers, simply take a picture and post to Facebook, Twitter or Instagram within six weeks of installation and don’t forget the tag #MyDoorIsElite.
Click the link for full Terms and Conditions MyDoorIsElite T&C
Good luck and we can’t wait to see your photos!
Looking for an automated garage door to work with a Smart Home system? Then the AlluGuard range is perfect for you!
Their automated roller doors are powered by Somfy. With the purchase of either the Connexoon or Tahoma Smart Home hub (both available to purchase from ourselves) you can control your garage doors, security system, lights, blinds and other connected devices via your Smart Phone. Both systems are also compatible with Nest and Alexa.
Set scenarios such as “when I leave the office activate ‘Im arriving’ mode” and have your gates, garage door and lights come on waiting for you to get home. Similarly set “I’m leaving” for the blinds and garage door to close and lights to switch off.
Connexoon centres around access to your home, providing smart control of your garage door, gate and lighting. Tahoma is the complete smart home solution for monitoring and operating your garage doors, gates, blinds, curtains, lights, electrical equipment, heating and home security.
AlluGuard roller doors offer the very best in security with all doors coming alarmed as standard. The standard 77 range is Secured by Design Level One but for added peace of mind chose the Qompact, Level 2 STS 202 BR2 certified.
The doors come in a range of 24 colours/finishes enabling you to pick a stylish, secure and smart garage door to complement your home.
We are the area’s dedicated AlluGuard distributor. We are a local, family company offering excellent customer service, so not only do you get the best door at fantastic pricing but a warm fuzzy feeling from buying local too!
Interested? Download a brochure or book your free, no obligation site survey today by calling 01295 272370.
To apply please send your CV to firstname.lastname@example.org.
TRAINEE GARAGE DOOR ENGINEER
We are seeking an enthusiastic, conscientious, hard working individual who wants to learn a trade and begin their garage door career.
Through on-site and manufacturer training we will teach you how to install, repair and service our customers garage doors.
You will have a passion for customer service and pride in your work. We are looking for a team member who wants to learn their craft and progress in the business.
Working in the residential market you will be the face of our company and so excellent communication skills are essential.
This role is an outside based position and requires heavy manual work. You will be required to work on your own as well as part of a team.
For the right candidate there is an opportunity to undertake your Level 2 NVQ Qualification in Door Installation and, in time, to take on more responsibility within the business including leading your own team.
Ideally the right candidate will have:
Uniform will be provided.
Based in Banbury we cover a 60 mile radius and occasionally work takes us further afield. 40 hours per week Monday to Friday, immediate start. Hours may vary depending on the needs of the business and overtime is occasionally available.
We are proud to announce we are now distributors for the AlluGuard range of roller and sectional garage doors and have been awarded sole supplier rights by AlluGuard for our area.
AlluGuard’s reputation is built on quality, their products are designed to give our customers the ultimate in performance. Safety is their highest priority and all their products carry a CE mark and have been independently tested for safe operation and compliance with legislation to EN 13241-1. In addition all their roller doors carry the Secured by Design certification as standard.
Looking for a garage door to link to your Smart Home system? Their range of roller garage doors are compatible with the Somfy Tahoma Home Hub.
AlluGuard brings the latest technology and innovation to the roller door market and we are very excited to offer this product to our customers.
Download their brochure or give us a call on 01295 272370 to find out more.
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