Supply, installation and repair of garage doors

"Make your home complete with a garage door from Elite"

FAQs

General

Can I add a motor to my existing garage door?

It depends on the type of door you have.  Give us a call or email us a photograph of the inside of your door and we will let you know if it is possible along with a quotation.

Do you repair/service garage doors and/or motors?

Yes we do! We repair and service all makes and model of garage door and automation systems.  Our call out fee starts at £60 (depending on your location) and this covers up to one hour of labour.  Many jobs can be fixed without the need for parts.  If you do need new parts (such as cables, wheel spindles, spring, handle) then we will always agree a price before we commence the work.  New cables start from just £10 so a repair may not be as costly as you first think.  We can replace motors too but we will always try and get your old one working first.

Do you replace the frame?

The majority of our customers choose a garage door with steel fixing frames which have the same 10 year guarantee as the finish of the door.  We can fix to timber frames and we can replace timber frames if you wish, however the chances are you will need to replace the timber frame before you need to replace the door which will involve removing the door and then refitting to the new frame which can prove costly.  It is very much down to customer choice. Sectional and roller doors are fitted behind or between the brickwork and therefore do not require a frame.

Do you supply and install front doors?

We can supply the increasingly popular composite front doors, many customers choose these so their front door and garage door match in colour.

Do you supply spare parts for me to carry out the work myself?

Yes! Give us a call or drop us an email with what you are after and we shall let you know a price and whether we have it in stock or how long it will be to order in for you.  We would hate for you to have a wasted journey so please do call ahead if you are after a specific part.

How much does a new garage door cost?

We get asked this question a lot and the truth is the price can range from £500 to £5k, and more, depending on what door you require. Prices differ depending on the size, style, design and type of door you are looking for. There are also other factors to consider such as whether an old door needs to be removed, whether you would need trim etc. To gain an accurate price for a new door we recommend Mark carries out a full survey. He can then talk through your options and different prices with you.

I need someone to repaint my garage door and knock out a dent, can you help?

Unfortunately we don’t carry out this type of remedial work, sorry.

If I buy a cheap door off the internet, will you fit it?

We strongly recommend against purchasing a door off the internet unless you feel confident that you have measured correctly and will be able to fit the door yourself.  There are many factors which can affect the correct installation of a new door and unfortunately we have customers who have done exactly this only to find the door doesn’t fit and come to us to resolve, this usually ends in them needing to purchase a new door.  Our advice is to let us visit you and give you a quote, you may be surprised at our prices.  Whilst a ‘cheap’ door off the internet may sound like a good deal, when you purchase from us you receive our excellent customer service for free.  Most doors come with a ten year warranty, we provide a two year fitting warranty and if you have any queries or concerns with your door, we are only a telephone call away.

I’ve lost my remote control

We can supply a new one, we can even visit and programme it in for you.

My door is still working but its getting ‘sticky’ or hard to close, what shall I do?

Book our full Service for just £50 and we will check all the moving parts and advise if any need replacing, sometimes it is just a case of re-tensioning, adjusting and lubricating the parts to get it working as good as new.

What colour are your garage doors?

Our up & over, side hinged and personnel garage doors come in a range of 24 different standard colours and with a ten year warranty on the finish. Roller doors come in a choice of 21 colours and sectional doors can be finished to the RAL number of your choice. All the above doors, along with our ABS range are also available in Golden Oak and Rosewood woodgrain (design allowing).

Our timber doors come either in base coat stain for you to stain yourself or we have a choice of 6 factory finished stains for you to choose from. Up & over, side hinged and personnel doors can also be supplied in a prima finish for you to paint yourself.

What warranty/guarantee do your garage doors come with?

Both Novoferm and Cardale garage doors come with a warranty covering the safe and reliable operation for the door for a period of 10 years from the date of purchase.  Motors come with a 5 year warranty and we provide a fitting warranty for 2 years.  For full details see our Terms & Conditions.

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